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AUP: Please read the following
Terms Of Service agreement before proceeding, then continue
ordering. These policies to are designed to protect the best interests of our
customers as a whole. NJIIX's policy is to act as a neutral
provider of access to the global Internet. We reserve the right to suspend
or cancel a customer's access to any or all services provided by us
if it is decided that the account has been inappropriately used.
As used in this agreement, "Service" means the provision of bandwidth for the transmission of data to and from the Internet through the Network, as
further defined in this Agreement and in the Quotation of Services (Quote(s)"). "Network" means the network of routes, switches and communication channels that
are owned or controlled by NJIIX. Customer and NJIIX may enter into subsequent Quote(s), which will automatically become part of this Agreement. "NJIIX Equipment"
means all computer equipment, software, networking hardware or other materials belonging or furnished by NJIIX. Additional terms are defined in the NJIIX Terms
and Conditions, below. NJIIX will begin installation and Service only after it receives and accepts: 1) the quote, 2) this agreement signed by a Customer authorized representative, and 3) the initial payment for services.
Any products and services to be provided to Client will be at a professional level of quality conforming
to generally accepted industry standards and in compliance in all material respect with all applicable laws and regulations. Except as
otherwise expressly provided in this agreement, NJIIX does not make, and hereby disclaims any and all other warranties, expressed
or implied including any and all warranties of merchantability or fitness for a particular purpose.
1. Authorization of Charges
NJIIX will bill Customer monthly in advance for committed bandwidth and monthly in arrears for any additional bandwidth used above the committed bandwidth billed
in the prior month. Additional bandwidth will be billed in 0.1 (tenth) Mbps increments. "Bandwidth Fees" is defined as charges for usage of bandwidth provided
under this Agreement as set forth in the Quote. Billing for monthly Service Charges will begin on the earlier of: (a) The Installation Date, which shall be thirty (30) business days after the Effective Date set forth above or (b) the date that the Customer places Equipment in NJIIX premises. If, however, Customer is unable to use the Services commencing on the Installation Date due solely to delays caused by and within the reasonable control of NJIIX, then the date on which the monthly Service Charges billing begins will be extended by one day for each such day of delay.
1.1 Payment
All Service Charges and other fees will be due in US dollars within thirty (30) days of the date of the invoice. Late payments will accrue interest at a rate of one and one-half percent per month or the highest rate allowed by applicable law, whichever is lower. If payment is returned to NJIIX with insufficient funds, Customer is considered to not have paid and subject to a returned check charge of $25 and may be terminated for Nonpayment.
1.2 Bandwidth Measurement
Bandwidth usage will be calculated by NJIIX using the 95th percentile of samplings taken at 5 minute intervals on a monthly basis. Samples are taken by NJIIX via SNMP from the NJIIX switch or router port Customer is directly connected to and are the greater of input or output bits per second. 95th percentile is determined by sorting the sample data from smallest to largest and discarding the top 5 percent, with the remaining largest designated as the 95th percentile.
1.3 Address Space
NJIIX will assign IP addresses to Customer based upon ARIN guidelines and at an additional fee unless otherwise stated in Quote. Addresses assigned to Customer by NJIIX may only be used while a NJIIX customer. If Customer has a valid address allocation from ARIN, RIPE, or APNIC, Customer may request NJIIX to announce it via BGP at no additional charge.
2. Content Restrictions All services provided by
NJIIX may be used for lawful purposes only. Transmission,
storage, or presentation of any information, data, or material in
violation of any United States federal, state, or local law is
strictly prohibited. This includes but is not limited to
copyrighted or trademarked material and material protected by trade
secret.
NJIIX reserves the right to suspend any client which violates section 2 of our Terms Of Service depending on the nature of the violation and availability of the Customer.
NJIIX, in its reasonable discretion, may re-enable the Service upon satisfaction that all violations have ceased and with adequate assurance that such violations will not occur in the future.
3. Spam Policy
NJIIX servers, ip space or network resources may not be the source, intermediary, or destination
address involved in the transmission of Spam, Spamware and other Spam Software, flames, or mail
bombs. Client's domain or IP may not be referenced as originator,
intermediary or reply-to address in any of the above.
NJIIX considers Spam to be any mass unsolicited message in the
mediums of newsgroups and e-mail. The
actions stated above will not be tolerated. Violation will result in the
immediate deactivation of services without refund of any kind.
Furthermore, a fine of one-hundred (100) US dollars will be imposed
for each spam policy violation. NJIIX is the sole arbiter as
to what constitutes a violation of the above provisions.
4. Server Abuse Any attempt to undermine or
cause harm to a NJIIX server or another NJIIX Client
is strictly prohibited. Any attempt to undermine
any NJIIX web site or a web site of another NJIIX
Client is strictly prohibited and may result in immediate termination of
services rendered by NJIIX without refund. NJIIX is
the sole arbiter as to what constitutes a violation of the above
provisions. A fine of two-hundred (200) USD may be implemented for
intentional server abuse.
5.
Indemnification Client agrees that it will
defend, indemnify, and hold harmless NJIIX from any and all
demands, fines, liabilities, losses, costs, claims, and expenses,
including attorney's fees, asserted against NJIIX, its
employees, officers, agents, and directors that may arise or result
from any service provided or performed, or agreed to be performed, or
any product sold by Client, its employees, officers, agents, and
directors. The Client agrees that it will defend,
indemnify, and hold harmless NJIIX against any liabilities,
including but not limited to, those arising out of (1) any injury to
person or property caused by any product sold or service rendered or
otherwise distributed in connection with NJIIX's servers;
(2) any material supplied by the Client infringing upon or
allegedly infringing upon the proprietary rights of a third party; (3)
copyright infringement; and (4) any defective products sold to the
Client's customer from NJIIX's servers.
NJIIX assumes no liability of the Client for failure to follow this
Agreement and any results caused by the acts, omissions or
negligence of the Client, sub-contractor or an agent of Client or
an employee of any one to them, including, but not limited to,
claims of third parties arising out of or resulting from or in connection
with the Client's products, messages, programs, caller contracts,
promotions, advertising, infringement or any claim for libel or
slander or for violation of copyright, trademark or other
intellectual property rights.
6.
Disclaimer NJIIX will not be held
responsible for any damages you or your business may suffer.
NJIIX makes no warranties of any kind, expressed or implied, for
services rendered. NJIIX disclaims any warranty or
merchantability or fitness for a particular purpose. NJIIX
assumes no liability for disruptions or improper operation of its
equipment or software for any reason, including, but not limited
to, vandalism, theft, phone service outages, Internet disruptions,
human error, extreme or severe weather conditions or any other
causes in the nature of "Acts of God" or force majeure. NJIIX will
not be responsible for consequential damages or punitive or exemplary
damages under any circumstances. In no case will Client be entitled
to recover damages from NJIIX. 7.
Term The term of this Agreement will continue
until a notice of cancellation by NJIIX or Client is given,
or until terminated under other provisions of this Agreement. NJIIX
reserves the right to terminate this Agreement with cause upon
notification to the Client. NJIIX may further terminate this
Agreement immediately without notice at any time the Client
breaches any part of this Agreement, or if any program or facility used by
NJIIX to implement this Agreement is disrupted or terminated for
any reason.
8. Amendments
These policies can be modified or changed by NJIIX. NJIIX will inform
client of any major policy changes. Please check from time to time for policy changes.
9. Presumption of Agreement
By signing up with NJIIX, be it using NJIIX's online sign up
form or contacting in any way an employee, officer, agent, and
director with request for NJIIX to provide Client services,
Client (1) authorizes NJIIX to take the actions necessary in
order to setup Client's account, including charging credit card
supplied by Client at time of sign up; and (2) agrees to each and every
provision set forth in this Agreement and shall hold to said
Agreement in the court of law. 11.
Default In the event Client defaults in any
provision or fails to perform pursuant to this Agreement, NJIIX will be entitled to damages, costs, and attorney's fees from the
Client.
10. Invalid or Non-enforceable
Provisions The invalidity or non-enforceability
of any provision of this Agreement, as so determined by a court of
competent jurisdiction, will not affect the other provisions hereof, and
in any such occasion this Agreement will be construed in all
respects as if such invalid or non-enforceable provision were
omitted. This agreement constitutes the entire agreement between the
parties hereto.
11. Choice of Law /
Venue This Agreement will be construed and
enforced in accordance with the laws of the State of NJ and the venue for
any action, dispute or proceeding with respect to this Agreement will be
NJ.
12. Email/Mailing List Policy
1) Mailing lists must be double opt in lists.
2) Messages must have clear removal instructions and valid headers.
3) Removal requests must be completed with in 48 hours.
4) Details on opt-in trail must be provided to NJIIX on our request.
5) Excessive complaints may result in account termination.
6) NJIIX reserves the right to charge $100 fee for NJIIX owned IPs which are blacklisted due to failing to adhere to NJIIX policies.
13. Abuse Complaints
All abuse complaints must be responded to no later than 72 hours after the complaint is made. Failure to reply may result in account suspension or termination.
14. Termination
NJIIX may suspend Service to Customer if any amount due hereunder is not paid in full within fifteen (15) days after Customer is sent an overdue notice. To reinstate Service, NJIIX will require a reconnection fee of $500.00.
NJIIX may terminate this Agreement (or at its option, only the relevant Quote) if any amount due hereunder is not paid in full with in thirty (30) days after Customer is sent an overdue notice.
NJIIX may immediately terminate this Agreement if Customer violates any provision of the NJIIX Acceptable Use Guidelines that results or could result in suspension by NJIIX.
Except as otherwise stated, either party may terminate this Agreement if the other party breaches any material term or condition of this Agreement and fails to cure such breach within ten (10) days after receipt of written notice of the same.
15. Disclaimer of Third Party Actions and Control
NJIIX does not and cannot control the flow of data to or from the Network to other portions of the Internet. Such flow depends in large part on the
performance of Internet services provided or controlled by third parties. At times, actions or in-actions caused by these third parties can produce situations in which Customer connections to the Internet (or portions thereof) may be impaired or disrupted. NJIIX cannot guarantee that such situations will not occur, and, accordingly NJIIX disclaims any and all liability resulting from or related to such events. In the even that Customer's use of the Service or interaction with the Internet or such third parties is causing harm to or threatens to cause harm to the Network or its operations, NJIIX shall have the right to suspend the Service. NJIIX shall restore the Service at such time as it reasonably deems that there is no further harm or threat of harm to the Network or its operations.
Last Modified: Wed Mar 8 04:50:29 EST 2006
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